 |
|
| Video and Audio], Broadcasting and podcasting Real Time Media On The Net | |
|
[description], Story, any other text you want to use. Humanize the Sales Process by: Amy Fox
Q & A
Q. Sometimes when I'm presenting to clients, I sense that the customer tunes out. Is there a better way to communicate with a customer or engage them? A. Salespeople get caught up in the hype of their own product and lose touch with their client's reality sometimes. You may be an expert in your field, but you have to assume the client is not. Most clients do not speak tech-ese, so you have to couch the conversation in language that is familiar. Q. In high tech sales situations, what are some ways of obtaining better results on sales calls? A. Start by shifting the focus from you to your client. Instead of presenting information to a client on your first sales call, try asking the client what expectations they have for the meeting. You can build a list of desired results from their answer. Try using questions that put the client in the driver's seat. For example, "What would you like to learn more about?" or "How can I help resolve these issues?" Q. Are clients actually put off by technical language? A. It depends, because there are instances when it is appropriate. If you're speaking to a technical person who expects you to inform them about these aspects, go ahead. In many cases, the decision maker is not technical, so speaking in terms the client does not understand wastes their time. Even worse, they feel uncomfortable. Do you know anyone who would buy under these circumstances? There is no easier way to lose a sale then alienating a client. Q. What's the best way to speak about a technical product to a non-technical person? A. Refrain from using acronyms and technical jargon. Some common words that are not generally understood are IPSEC, T-1s, WIFI, Routers. Concentrate on the problem they need to fix or the result they want to achieve. If the client needs a technical description, they'll ask for it. Otherwise, avoid using these words. Q. What are some other key ways I can improve the sales experience for my clients? A. You need to humanize the sales experience. Once you learn to communicate in ways that relate to and reach they client, you regain your most distinguishing feature – yourself. Shorten your presentations by focusing on the capabilities and solutions you can provide in the client's unique business environment. Learn to listen closely, catch key phrases, and hone in on their needs, not your own sales agenda. Incorporate business terms that are meaningful to the client in your dialogue. Q. Do you think the first meeting with a prospective client should be a fact-finding interview? A. That is one way of thinking about it. Keep in mind clients don't consider your products and services just for the heck of it. They either have a problem they need to fix or a result that must be achieved. The salesperson's job is to use questions to uncover their business challenges and concerns. The goal in the first meeting is to set the foundation to build a relationship. Q. When I'm presenting my high tech solution, how do I position it to come across persuasively so that the customer wants to purchase it? A. Don't simply explain what your product does and how it works. Present the value it brings to their business. For example, most salespeople would sell a high-speed internet connection that claims to be x times faster, rather than selling a solution that allows the client to process orders at a higher rate resulting in increased revenues. Demonstrate the benefits by linking back to how it will solve problems and achieve results.
satellite
What determines which satellite sites attract advertisers? Sites whose audience demographics match those of the advertiser's customer base. For instance, companies who sell satellite to businesses, want to pitch their message to executives who making decisions in that area. To put it bluntly, the satellite advertiser wants to get their message to you, the consumer. That's why they use appropriate and appeal banners and links like those shown below. Once again, the satellite demographics of the Web are a key factor in determining whether this strategy works. It's vital to understand who uses the Internet and who visits the satellite sites. Although computer technology makes it possible to gather some very specific data about site visitors, some demographic information is best gathered by asking you for your feedback. That's why many websites require you to register. They're trying to figure out who you are and what your particular interest in satellite might be. Real Time Media On The Net Index
|
Main Menu News for 09-May-25 Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Source: BBC News - Home Links Links Links |
Copyright © 2005. Name of Site here. Last Updated: Friday, 09-May-2025 00:02:42 MDT.